Out of respect to Customers, full address and contact details are not included on this page, however, original letters and email messages are available to be viewed upon request.

I must thank you for a great service and your hard work in finding the problem with the bathroom sink. The taps look great. And I have a smile on my face every time the sink gurgles when I empty it. It has now been over a week and the sink empty’s every time, I have waited a long time for this, so thank you very much.
A very grateful customer. Ashford, Kent.
We thought we would write to say thank you for the superb installation of our fireplace. Showing prompt at 8:30 in the morning and leaving 8:30 in the evening is unheard of these days. The quality of workmanship, the knowledge and level of professionalism shown is admirable. Working independently, tidily, conscientiously and swiftly, the end result has exceeded our expectations and we have absolutely no hesitation in recommending your services. Thank you most sincerely for such a fine job and all the very best for a successful and prosperous new year. Kind regards.
Mr & Mrs J&J Woodward , (Singleton Ashford Kent)
We have always been very satisfied with the work Ian has carried out for us over the years, including fitting new radiators throughout and upgrading our en suite shower room and many other jobs. The standard of workmanship is always top class and the pricing of jobs is very reasonable and competitive. He is always reliable and completes jobs in stated time, also with the minimum of disruption, he is punctual and always polite. We would recommend Ian Roberts to anyone as being a very efficient worker and a very pleasant man to deal with and always ready to help with any emergency.
Mr & Mrs B&P Crawford , (Ashford Kent TN23)
I was very pleased with all the work you did for me. As I am inclined to be a bit house-proud, I was pleased that you didn’t make an unnecessary dirt and left my home spotless. You seemed to be very well organised and I would certainly recommend your business to my family and friends. Should I need your services again, it’s good to know you are only a phone call away. Good luck for the future.
Mrs R Wood , (Ashford Kent TN23)
Many thanks for the recent work undertaken by you for which I was very pleased. The radiators which you changed was a tricky job in particular and your approach both to the fitting and the care taken was very professional, very clean and with respect to my polished oak flooring. I have no hesitation in asking you to undertake any further work and I have recommended you to my friends. Again many thanks.
Mr M D Crawford , (Ashford Kent TN24)
I would just like to say how very pleased I was with the work you did for me, I could not have asked for a better job. The quality of workmanship was excellent and you not only respected my home, but you cleared up after yourself and left everything clean and tidy and just as you found it. I would also like to congratulate you on your promptness, you arrived when you said you would and the work was completed in the timescale agreed, unlike many tradesmen I have had dealings with. The work and service I received from you far exceeded my expectations, making very good value for money. I will definitely be recommending your business to my family and friends and will be coming back to you for a quote for any future work I want done.
Mr A Watch , (Ashford Kent TN23)
RE : Installation of gas fire, granite back and hearth

Further to the installation of the above, I am writing to say how much we appreciated the professional way in which you worked. You were punctual, you got on with the job and endeavoured to keep our home as clean and tidy as possible and we were pleased with the end result. We would be pleased to recommend you to both family and friends and would not hesitate to contact you should we require any further plumbing work. Yours sincerely.

Mrs M B Hart , (Sandgate Rd Folkestone Kent)
Just writing to say your workmanship you carried out on my fire place was outstanding and I was very pleased. The work was done in the time you said and you left the room clean and tidy. It was good value for money and I would ask you to do work for me again. I have had friends round and they say what a difference it has made to the room. I have passed on your name and number to my friends. Yours sincerely.
Mrs P Hale, (Willesborough Ashford Kent)
I can fully recommend Ian Roberts who has done work for me over a number of years. He is always punctual, polite and friendly. He keeps one informed about what he is doing and explains if there are any extra things that need doing and what they will cost. I find his prices very reasonable and I am very pleased with all the work he has done for me. I shall continue to use his services in the future.
Mrs P Smythe , (Ashford Kent)

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